Privacy Policy

What we collect

• Account details you give us: first and last name, email address, brand name, and optionally your Instagram username and phone number.
• Program activity: weekly task completion, training videos watched, messages you send in the Hub, and training-video requests.
• Shopify order data, if you choose to connect a store: order totals, discounts, refunds, currency, timestamps and cancellation status. We do not read customer names, addresses or payment details.
• Security records: sign-in events and sensitive administrative actions, with an IP address and browser user-agent, kept to detect abuse.

What we never store

We never store your password in readable form, your authenticator secret in readable form, or your Shopify access token in readable form. Passwords are hashed by our authentication provider; Shopify tokens are encrypted and are never sent to a browser.

How we use it

To run your program: show your dashboard, deliver tasks and training, run mentor support, calculate the monthly leaderboard, and send you account and program notifications. We do not sell your data and we do not use it for advertising.

Who can see what

• You can see your own profile, tasks, progress, messages and revenue.
• Other approved clients can see only your first name, brand name, avatar and program badge in shared chat, plus your brand name and verified monthly revenue on the leaderboard.
• Your mentor (the account owner) can see your full client record, including private support messages, in order to run the program.
• No client can see another client's private messages, tasks, notes, Shopify connection or order data. This is enforced by database policy, not just by the interface.

Processors we use

• Supabase — database, authentication and file storage.
• Vercel — application hosting.
• Resend — transactional email.
• OpenAI — generates embeddings so the training assistant can match your question to a video. Your question is sent; your personal data and other clients' data are not.
• Shopify — only if you connect a store.

How long we keep it

Account and program data is kept while your account is active. Closed accounts are archived rather than deleted so they can be restored if closure was a mistake; ask us to erase an archived account and we will, except where we must keep records for legal or accounting reasons. Security and audit records are kept for 24 months.

Your choices

• Turn off optional program emails in Account. Account and security emails always send.
• Disconnect Shopify at any time; we stop reading order data immediately.
• Ask to be hidden from the leaderboard.
• Ask for a copy of your data, or ask us to correct or erase it.

Contact

Privacy requests: info@fashionwealth.co. See also our Terms of Use.